Instant Feedback Bridges the Gap Between Security Teams and Employees

Give your employees real-time insights on reported suspicious emails without adding work for your security team.

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Updated
February 7, 2025
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Why instant feedback matters

Security teams and employees both play critical roles in defending against phishing attacks.

Yet, a common gap exists where employees report suspicious emails but receive little to no feedback, leaving them in the dark.

Meanwhile, security teams struggle to scale their response, making giving meaningful insights for every report challenging.

Hoxhunt's Instant Feedback solves this problem by automating phishing analysis and delivering real-time insights to employees.

This ensures a seamless learning experience for employees, while reducing the workload on security teams.

How instant feedback works

Real-time employee guidance

Employees receive immediate guidance on reported emails, helping them understand whether they correctly identified a phishing threat.

The feedback includes a breakdown of threat indicators, such as suspicious wording, malicious payloads, and the latest attacker tactics.

Powered by artificial intelligence

User-reported messages are analyzed for malicious intent automatically, allowing security teams to give automatic user feedback without manual review.

The classification algorithm identifies sophisticated phishing attacks by analyzing linguistic patterns in phishing messages.

Instant Feedback achieves a 95% accuracy in identifying malicious user-reported messages, minimizing false positives thanks to the vast data gathered worldwide from over 300,000 monthly user reports.

Continuous security training in action

Instant Feedback reinforces cybersecurity awareness by integrating real phishing reports into the learning process, providing real-time reinforcement instead of relying solely on simulations and scheduled training.

This real-time reinforcement ensures employees continuously learn from real threats, making training more dynamic and relevant to evolving cyber risks.

For example, the latest threat indicator added to Instant Feedback helps your users detect phishing attempts that exploit trust in widely used free services.

Employees don’t just complete periodic training; they get real-world microtraining every time they report an email, reinforcing phishing detection skills over time.

Automated user feedback

By automating the process, Instant Feedback significantly reduces the time security teams spend responding to individual email reports.

Instant Feedback allows security analysts to focus on high-priority threats while providing employees with timely and valuable insights.

See Instant Feedback in action

Experience the power of Instant Feedback to enhance security awareness, reduce phishing risks, and save valuable time from your team.

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By closing the gap between security teams and employees, you can create a stronger cybersecurity culture while maximizing efficiency.

Instant Feedback is now available for security teams looking to improve their awareness training and incident response, and empower their employees. To get started, request a demo today.

Additionally, learn more about how Hoxhunt can transform how your employees report real emails.

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