case study

IRESS invested in security behavior change for human risk management

About

Iress harnesses the power of technology to enable a smarter financial system that delivers more for everybody.

From the world’s most iconic financial services brands to advice firms of all sizes, challenger banks, insurers, investment managers, traders and brokers, businesses and people across the globe use Iress software to help them perform better and deliver more.

Iress operates across 12 offices in 8 countries across Asia Pacific, United Kingdom & Europe, North America and Africa, employing 1500+ people globally.

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Challenge

Traditional phishing simulations weren’t resonating with employees or driving the meaningful behaviour change needed to strengthen Iress’s first line of defence.

Solution

Hoxhunt delivered an engaging, behaviour-based training platform grounded in gamification, positive reinforcement, and seamless integration—driving an 89% onboarding rate within the first three months and transforming how Iress empowers its people to defend against threats.

Key takeaways:

Hoxhunt was well received across the organisation, which paved the way for rapid adoption
IRESS achieved an onboarding rate of 89% after just three months
IRESS has called the support from Hoxhunt beyond the initial implementation "excellent," with new features being released along with fresh options to keep people engaged.

Hoxhunt provided excellent communication guidance, templates and support that made the implementation and rollout process stress free." -- Ian McKenna, Chief Information Security Officer, Iress

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Strengthening Iress’s Human Firewall to Safeguard Financial Trust

At Iress, we treat information security with the utmost of importance, and we know that our first line of defence is our people. We set out to find an engaging cybersecurity training solution that brought apositive experience for our people. We found that traditional approaches to phishing simulations didn't have the desired impact or cut-through with people.

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Why Iress Invested in Behavior-Driven Security Training to Reduce Human Risk

We needed a platform to deliver behavioural-based training using positive encouragement to promote good cybersecurity behaviours. We considered several vendors but Hoxhunt’s innovative gamification features, engaging and extensive content and effective integration options were deciding factors in our selection.

Rapid Adoption Across the Business: 89% Employee Onboarding in a Regulated Industry

Hoxhunt provided excellent communication guidance, templates and support that made the implementation and rollout process stress free. Hoxhunt has been well received across the organisation, achieving an onboarding rate of 89% after just three months. The support has continued to be excellent beyond the initial implementation with new features and options to keep people engaged.