Switching to Hoxhunt Email Incident Response Automation from KnowBe4 PhishER Plus

Hoxhunt Email Incident Response Automation (formerly Hoxhunt Respond) replaces KnowBe4 PhishER Plus by automating the path from employee phishing report to remediation: reported emails are classified, grouped into incidents, and resolved in minutes, with instant feedback to the reporter. Teams switch when PhishER Plus accuracy issues and setup overhead outgrow their SOC’s capacity. On G2, Hoxhunt holds a 4.8 rating across 3,667 reviews as of July 7, 2026.

Unmatched accuracy for detecting critical threats

Security teams need certainty.

Hoxhunt’s Email Incident Response Automation delivers that with high-quality threat analysis, accurately classifying advanced phishing attacks with 99% accuracy.

KnowBe4 PhishER Plus users, by contrast, report accuracy issues on G2 and TrustRadius: training emails flagged as threats, and false positives the SOC has to sift through.

This means Hoxhunt helps uncover more real threats that other platforms miss.

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Instant, actionable feedback – fully automated delivery

Hoxhunt allows employees to work confidently by instantly giving them actionable feedback when they report a suspicious email.

On the other hand, KnowBe4 PhishER Plus users have noted that the product lacks the capability to give users detailed context about their phishing report.

Hoxhunt ensures clear and immediate communication with the reporting employees.

In the Hoxhunt Phishing Trends Report 2026 dataset, the fastest 5% of employees report a threat within 39 seconds (p. 34), so triage automation has to keep pace with that human signal. Uber cut Tier-1 threat resolution from days to seconds, and in Europe, Celonis lifted employee threat reporting above 60% while streamlining incident response.

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Automated phishing analysis – save time and prioritize critical alerts

Finding malicious emails among countless daily phishing reports is like searching for a needle in a growing haystack.

Hoxhunt’s Email Incident Response Automation analyzes and groups reported emails so security teams can quickly prioritize critical threats. Monster Energy cut user-driven incidents 91%, and TomTom reduced threat-feed noise 99% while saving two full-time SOC analysts.

With this powerful automation, advanced phishing attacks are remediated within minutes, all without adding extra headcount.

Meanwhile, many KnowBe4 PhishER Plus users have noted that PhishER Plus suffers from a difficult setup that compromises its ability to deliver accurate, relevant threat data to the security team.

Read first hand user experiences to see how our automated incident response transforms security operations.

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Automate to scale – uniting accuracy, speed, and efficiency

Hoxhunt Email Incident Response Automation tackles alert fatigue and slow feedback loops head-on.

With unmatched accuracy, rapid incident detection, and automated phishing analysis, your security team can work smarter and faster.

Empower your organization with a solution that allows you to cut through the noise.

If you are also comparing the security awareness training side of the two platforms, see the Hoxhunt vs KnowBe4 comparison and our guide to the best security awareness training platforms.

Frequently asked questions about switching from KnowBe4 PhishER Plus

Is Hoxhunt Email Incident Response Automation a replacement for KnowBe4 PhishER Plus?

Yes. It covers the same job: triaging employee-reported phishing. Reported emails are automatically classified, grouped into incidents, and remediated, and every reporter gets instant feedback. The product was formerly sold as Hoxhunt Respond; the current name is Email Incident Response Automation.

How does detection accuracy compare after switching?

Hoxhunt classifies advanced phishing attacks with 99% accuracy, while KnowBe4 PhishER Plus users on G2 and TrustRadius report false positives such as training emails flagged as threats. Higher classification accuracy means fewer wasted analyst hours and more real threats surfaced.

What results do security teams report after moving to Hoxhunt?

The pattern in published case studies is fewer incidents reaching the SOC and faster resolution of the ones that do. Monster Energy, TomTom, Uber and Celonis have all documented results, from a 91% drop in user-driven incidents to Tier-1 resolution in seconds; the case studies linked above have the details.

Why does reporting speed matter for incident response automation?

Because the first report often arrives within a minute of the attack landing, triage speed decides whether that head start is used or wasted. Manual queues burn it; automated classification and grouping turn it into remediation within minutes.