Cut Through the Noise by Marking Legitimate Emails as Safe

Transforming email reporting for a safer, smoother user experience

Every day, employees mistakenly report legitimate emails that look suspicious.

This behavior floods security teams with unnecessary tickets, distracting them from real threats while slowing down the business' operations due to distracted workflows.

Now is the time for a solution that reassures users while streamlining the reporting process.

Feedback Rules delivers fast, customizable feedback when employees need it most, boosting their confidence and keeping workflows efficient.

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Meet Feedback Rules – your game changer for giving user feedback

Feedback Rules automatically marks safe emails and immediately confirms to employees that their report was accurate.

Designed for lean security teams, it transforms the handling of false-positive reports.

By automating email validation, it reduces extra tickets and frees security teams to focus on real threats.

The outcome? Smoother operations, fewer distractions, and more engaged employees.

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Latest updates: effortless rule management and expanded API access

We’ve made improvements that simplify managing Feedback Rules for Hoxhunt admins.

You can now convert groups of reported safe emails into new safe-rules directly from the incident view–blocking repeated reports of the same email.

Additionally, expanded API access lets you integrate Feedback Rules and its analytics seamlessly into your systems, streamlining your workflow even further.

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Real-world impact: cutting noise and simplifying email reporting

Customers worldwide have seen a significant drop in unnecessary tickets, enabling security teams to focus on what truly matters.

By reducing false positives and providing instant feedback, Feedback Rules helps employees report with confidence.

This improved workflow leads to faster threat responses and a lighter workload.

Check out how Bird & Bird made a measurable impact with this smarter approach to handling user-reported emails.